Editorial Complaints Policy

Editorial Complaints Policy

At Medical Pro CBD, we are committed to providing accurate, informative, and engaging content to our readers. We take pride in the quality of our articles and are dedicated to upholding high editorial standards.

However, we also recognize that sometimes we may make mistakes or publish content that does not meet our readers’ expectations. We take all complaints seriously and aim to resolve them quickly and fairly.

If you have a complaint about any of our content, please follow the process below:

Contact us

In the first instance, please contact us by email at [email protected]. Please provide the following information:
Your name and contact details
The article you are complaining about, including the title and publication date
The nature of your complaint
We will acknowledge your complaint within two working days and aim to respond to your complaint within five working days.

Review of complaint

We will review your complaint and any relevant information and assess whether we have breached our editorial standards. If we find that we have breached our standards, we will take appropriate action, which may include publishing a correction, clarifying the article, or removing the article.

Appeal

If you are not satisfied with our response, you can appeal the decision by contacting us by email at [email protected]. Your appeal will be reviewed by a senior member of our team, and we will respond to you within ten working days.

We are committed to maintaining the highest standards of editorial integrity and take all complaints seriously. We welcome feedback from our readers and use it to continually improve our content and services.

Thank you for reading and supporting Medical Pro CBD.

Last updated: 04-25-2023